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Team Member

Job Description

Join us and you'll become part of the cafe crew, or the farming team, that works together to provide the best customer service, family day out experience – by far. If you've visited the farm before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every Mrs Dowsons customer to have a brilliant experience, every time they visit. That means great experiences in a clean, safe and friendly farm environment. As a Seasonal Team Member, you'll make it happen, whether you're preparing food, serving and orienting visitors or leading farm talks during the day.

We are looking for people who are compassionate and caring, practical and pragmatic and willing to get stuck in. You need to be able to work in a team as well as an individual across the animal park and in the café area ensuring that the visitor’s safety and customer experience is a number one priority. When working on the park outside there are many physical elements including cleaning out and feeding the animals and speaking to the public about the animals. You must be able to work effectively outside in all weathers and be able to deal with the unexpected.

When working in the café the main duties include serving customers, operating a till, making drinks, some food preparation, maintaining high levels of cleanliness and cashing up. You will need to have good communication and time management skills and work well as part of a team. You don't need catering experience to work for us but you do need to be the kind of warm and friendly person that thrives in a customer-facing role, will fit well in a hardworking and busy team and has a positive attitude.

Position Requirements

Quite simply, you'll be working in our fast-moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with visitors and make them feel valued. This post is for those able to work weekends and school holidays, starting before 9 am and being able to work up to 7 pm, as part of a rota.

Position Attributes

To join us as a Team Member you’ll need to be confident in approaching and dealing with visitors. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of quality and service at a diverse range of tasks. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart, clean and approachable.

Please email for an application form or click on the link below to access it.

Experience or an interest in working with animals and in a café is desirable but not essential as full training will be given.

please email completed application forms to

We positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Job Type: Flexible Time

Starting Pay Rate:

£4.62 - Age 16-17
£6.56- Age 18-20
£8.36 - Age 21-22
£8.91 - Age 23 +


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